Anna has been outraged most of the day.
I can’t cope. Three new ladies.’
‘The little lady. I loved her.’
The new carer has been doing her best this evening but she might as well go away for all the good she is doing.
I have been unable to work.
Perhaps if I could claim against the local authority for loss of earnings, they would not make these abrupt changes?
Neither of the Home Care managers were there today for me to talk with. They can walk away but I can’t.
The question is – do they know that the impact of what for them is a small action, moving a person from here to there in trying to sort a rota, is at this end hour after hour of recrimination and anxious attack?